Service Design

Orbit is looking to procure a financial capability support service from a high quality provider that will deliver a service that is demonstrably focused around the needs of Orbit customers. Orbit currently provides access to specialist money advice to around 1000 customers (tenants). We have a commissioned national partnership with a debt advice provider so customers can access crisis debt management through telephone, online and web chat support independently over the phone or online. We also currently have a commissioned national partnership which supports customers to improve their financial well being and increase their income. The contract expires March 2020. This tender is to recommission this service. Additionally, Orbit provides tenancy coaching for customers that have been identified to have a particular vulnerability. Full information can be found on the ProContract portal. The contract will be awarded for a period of 2 years with potential for a 1-year extension.
CPV-Code: 98000000
Abgabefrist:
Typ: Contract award notice
Status: Not applicable
Aufgabe: Housing and community amenities
Vergabestelle:
name: Orbit Group Ltd
address: Garden Court
postal_code: CV3 2SU
city: Coventry - UK
country: UK
email: None
phone: +44 2476438394
contact_point: Julie Mepham
idate: 22. Juni 2020 03:56
udate: 22. Juni 2020 03:56
doc: 073795_2020.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:073795-2020:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: The most economic tender
Vertrag: Services
Prozedur: Open procedure
Nuts: None
Veröffentlichung: 13.02.2020
Erfüllungsort: Coventry - GB
Link:
Lose:
Name Los Nr 1 None
Gewinner None
Datum
Wert None
Anzahl Angebote None