FSCS Claims Handling Services

FSCS intends to award a contract to Deloitte LLP for the provision of claims handling services. FSCS exists to protect customers of financial services firms that have failed. If the company the customer has been dealing with has failed and can’t pay claims against it, FSCS can step in to pay compensation. FSCS covers claims for home finance, deposits, PPI, debt management, insurance, investments and pensions. To do this FSCS runs an outsource claims model to deal with the fluctuating volumes we have. In 2018 FSCS appointed a transformational partner for our claims processing services, however we have identified that we require specific support in processing some of our most complex claims and require increased contingency. FSCS needs the ability to deal with a volatile financial services market with unforeseeable events impacting the claims types, volumes, and complexity since our previous procurement.
CPV-Code: 66000000
Abgabefrist:
Typ: Voluntary ex ante transparency notice
Status: Not applicable
Aufgabe: Other
Vergabestelle:
name: Financial Services Compensation Scheme
address: 10th Floor,Beaufort House, 15 St Botolph Street
postal_code: EC3A 7QU
city: London - UK
country: UK
email: None
phone: +44 2073758175
contact_point:
idate: 22. Juni 2020 01:40
udate: 22. Juni 2020 01:40
doc: 129848_2020.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:129848-2020:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: Not specified
Vertrag: Services
Prozedur: Negotiated without a prior call for competition
Nuts: None
Veröffentlichung: 17.03.2020
Erfüllungsort: London - GB
Link:
Lose:
Name Los Nr 1 None
Gewinner Deloitte LLP
Datum
Wert GB£19 000 000,00
Anzahl Angebote 1
Name Los Nr 2 None
Gewinner Deloitte LLP
Datum
Wert GB£19 000 000,00
Anzahl Angebote None