IT Service Management System

The Contracting Authority is potentially seeking a supplier to provide an IT Service Management System capable of a range of functionality to support the service portfolio of the organisation. The system will potentially need to cater for a range of internal and external customers as well as integration with third party service providers. It is anticipated that the range of functionality required from the IT Service Management System will include support for all ITIL based processes, including but not be limited to incident, problem, knowledge, event, security, service portfolio and change management, Live Chat, request fulfilment and CMDB. The above is neither an exhaustive or final requirement. It is subject to development prior to any potential subsequent Contract Notice.
CPV-Code: 72000000
Abgabefrist:
Typ: Prior information notice without call for competition
Status: Not applicable
Aufgabe: Health
Vergabestelle:
name: NHS Digital
address: 1 Trevelyan Square
postal_code: LS1 6AE
city: Leeds - UK
country: UK
email: None
phone: +44 1133973879
contact_point: Kim Vaughan
idate: 29. Juni 2020 13:48
udate: 29. Juni 2020 13:48
doc: 157096_2019.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:157096-2019:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: Not applicable
Vertrag: Services
Prozedur: Not applicable
Nuts: None
Veröffentlichung: 04.04.2019
Erfüllungsort: Leeds - GB
Link:
Lose:
Name Los Nr 1 United Kingdom__Leeds__IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung
Gewinner None
Datum
Wert None
Anzahl Angebote None