Helpdesk Tool.

The GMC needs an off the shelf tier 2 / tier 3 ITIL compliant ITSM solution to deliver core ‘standard’ ITSM functionality — to replace the current Siebel tool — with optimal implementation time, tailoring and cost. This will be used by up to 30 IS staff for a range of key ITSM processes and up to 30 facilities staff for Incident / Problem Management and scheduled maintenance. This new solution will be the backbone for delivery for support for the 1200 users of the GMC.
CPV-Code: 72253100
Abgabefrist:
Typ: Prior information notice without call for competition
Status: Not applicable
Aufgabe: Other
Vergabestelle:
name: General Medical Council (GMC)
address: 3 Hardman Street
postal_code: M3 3AW
city: Manchester - UK
country: UK
email: None
phone: +44 1619236340
contact_point:
idate: 20. Juni 2020 01:42
udate: 20. Juni 2020 01:42
doc: 173344_2016.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:173344-2016:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: Not applicable
Vertrag: Services
Prozedur: Not applicable
Nuts: UK
Veröffentlichung: 21.05.2016
Erfüllungsort: Manchester - GB
Link:
Lose:
Name Los Nr 1 United Kingdom__Manchester__
Gewinner None
Datum
Wert None
Anzahl Angebote None