Managed IT helpdesk service.

Raidió Teilifís Éireann (RTÉ), Ireland's Public Service Broadcaster, is issuing an invitation to tender to provide a managed IT Helpdesk service as follows: — Provide an offsite portal based service desk function which will include ticket resolution or forwarding to appropriate RTÉ resolver group, — Provide service desk software. This tender seeks to establish a new contract in place of the current in-house service. The new contract will provide a value for money IT helpdesk service to approx 2000 RTÉ users while controlling costs. The scope of this tender includes the provision of a ticket based service together with the accompanying software. The full tender can be downloaded at: http://www.rte.ie/about/tenders/ithelpdesk2012/
CPV-Code: 72510000
Abgabefrist: 16.07.2012
Typ: Contract notice
Status: Submission for all lots
Aufgabe: Recreation, culture and religion
Vergabestelle:
name: Raidio Teilifis Eireann (RTE)
address: Donnybrook
postal_code:
city: Dublin 4 - IE
country: IE
email: None
phone: +353 12083014
contact_point:
idate: 14. Juni 2020 20:56
udate: 14. Juni 2020 20:56
doc: 176972_2012.xml
authority_types: BODY_PUBLIC
activities: RECREATION_CULTURE_AND_RELIGION
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:176972-2012:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: The most economic tender
Vertrag: Service contract
Prozedur: Open procedure
Nuts: IE021
Veröffentlichung: 06.06.2012
Erfüllungsort: Dublin -
Link:
Lose:
Name Los Nr 1 IRL__Dublin__Mit der Datenverarbeitung verbundene Verwaltungsdienste
Gewinner None
Datum
Wert None
Anzahl Angebote None