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C1006 — High Volume Call Answering Solution

The purpose of this contract is to appoint a single contractor of a High Volume Call Answering (HVCA) managed service intended to enable NI Water’s customers to register a failure of water supply or sewerage network related problem and to receive current, localised and regularly updated messages throughout any such incidents. It will also enable key groups to receive additional information and contact nominated NI Water personnel/roles during periods of high call activity. The service is to be available on a hosted, managed service basis, 24 hours per day, 7 days per week, and 365 (or 366) days a year.

CPV-Code:

32412100

Abgabefrist:

27.06.2019

Typ:

Contract notice

Status:

Submission for all lots

Aufgabe:

Water

Vergabestelle:

name:	NI Water and its subsidiaries
address:	Westland House
postal_code:	BT14 6TE
city:	Belfast - UK
country:	UK
email:	None
phone:	None
contact_point:	Heather Kyle
idate:	21. Juni 2020 05:53
udate:	21. Juni 2020 05:53
doc:	254083_2019.xml
authority_types:
activities:

Quelle:

http://ted.europa.eu/udl?uri=TED:NOTICE:254083-2019:TEXT:EN:HTML

Unterlagen:

None

Zuschlagskriterium:

The most economic tender

Vertrag:

Services

Prozedur:

Negotiated procedure

Nuts:

None

Veröffentlichung:

31.05.2019

Erfüllungsort:

Belfast - GB

Link:

Lose:

Name	Los Nr 1 United Kingdom__Belfast__Fernmeldenetz
Gewinner	None
Datum
Wert	None
Anzahl Angebote	None

C1006 — High Volume Call Answering Solution

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Ausschreibungen zum Thema Telecommunications network