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The Provision of Telephony Services for the Warwickshire Direct Partnership Customer Contact Centres

Warwickshire Direct Partnership (WDP) operates a customer contact centre which handles public and general enquiries. This procurement was to organise the provision of a telephony system to be used by the Contact Centre to handle enquiries. The procurement process used the crown commercial service's digital marketplace (G-Cloud 10 Framework) to identify and directly award this contract. Following the principles of the marketplace, the call-off has a 2-year initial term with an extension option afterwards.

CPV-Code:

32524000

Abgabefrist:

Typ:

Contract award notice

Status:

Not applicable

Aufgabe:

General public services

Vergabestelle:

name:	Warwickshire County Council
address:	Shire Hall, Warwick
postal_code:	CV34 4RL
city:	Warwick - UK
country:	UK
email:	None
phone:	+44 1926736364
contact_point:	Strategic Procurement
idate:	28. Juni 2020 01:12
udate:	28. Juni 2020 01:12
doc:	266251_2019.xml
authority_types:
activities:

Quelle:

http://ted.europa.eu/udl?uri=TED:NOTICE:266251-2019:TEXT:EN:HTML

Unterlagen:

None

Zuschlagskriterium:

The most economic tender

Vertrag:

Services

Prozedur:

Restricted procedure

Nuts:

None

Veröffentlichung:

07.06.2019

Erfüllungsort:

Warwick - GB

Link:

Lose:

Name	Los Nr 1 None
Gewinner	Ctalk Ltd
Datum
Wert	GB£173 136,00
Anzahl Angebote	1

The Provision of Telephony Services for the Warwickshire Direct Partnership Customer Contact Centres

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