Customer Contact

The purpose of this Prior Information Notice is to alert interested parties that HM Revenue and Customs (HMRC) is considering procurement options to meet a variety of customer contact requirements, including, but not exclusive to voice recording and interaction analytics, workforce management, campaign management and telephony services. In addition, its purpose is to initiate an electronic market engagement exercise.
CPV-Code: 79512000
Abgabefrist:
Typ: Prior information notice without call for competition
Status: Not applicable
Aufgabe: Other
Vergabestelle:
name: HMRC
address: 5W Ralli Quays
postal_code: M60 9LA
city: Manchester - UK
country: UK
email: None
phone: None
contact_point: Aman Kang
idate: 18. Juni 2020 18:51
udate: 18. Juni 2020 18:51
doc: 313189_2019.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:313189-2019:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: Not applicable
Vertrag: Services
Prozedur: Not applicable
Nuts: None
Veröffentlichung: 05.07.2019
Erfüllungsort: Manchester - GB
Link:
Lose:
Name Los Nr 1 United Kingdom__Manchester__Call-Center
Gewinner None
Datum
Wert None
Anzahl Angebote None