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Integrated Customer Portal and CRM Solution.

Renfrewshire Council are seeking a suitable supplier to implement and support the Council plan to implement all services digitally, the Council have taken the decision to amalgamate the existing Customer Portal (CP) and Customer Relationship Management (CRM) solution into a single secure integrated solution in order to manage all customer contact and deliver all online services. The full requirements and specification can be located within the ITT Document contained within the supplier attachment area. This procurement is being executed via a mini competition restricted to the suppliers awarded under Scotland Excel framework Agreement for Customer Service Platform (04/15) Lot 1 Hosted Solution.
CPV-Code: 72212445
Abgabefrist:
Typ: Contract award notice
Status: Not applicable
Aufgabe: General public services
Vergabestelle:
name: Renfrewshire Council
address: Renfrewshire House, Cotton Street
postal_code: PA1 1JB
city: Paisley - UK
country: UK
email: None
phone: +44 1416186400
contact_point:
idate: 25. Juni 2020 13:24
udate: 25. Juni 2020 13:24
doc: 389731_2017.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:389731-2017:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: The most economic tender
Vertrag: Services
Prozedur: Restricted procedure
Nuts: None
Veröffentlichung: 04.10.2017
Erfüllungsort: Paisley - GB
Link:
Lose:
Name Los Nr 1 None
Gewinner Firmstep Ltd
Datum
Wert None
Anzahl Angebote 2

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