Provision of Contact Centre and Administration Services

The provision of an in-sourced, managed services arrangement, hosted within the Teaching Council's premises in Maynooth. The service will be dedicated to providing a range of administration activities, to include: -Telephone call handling relating to application status; requests for forms; renewals; complaints; general queries etc. -Email and correspondence relating to straightforward and routine items. -Administration activity relating to: Processing registrations; Coordinating Garda vetting; Ongoing monitoring and follow up of registration conditions; Maintaining and updating register; Post room.
CPV-Code: 75112000
Abgabefrist:
Typ: Contract award
Status: Not applicable
Aufgabe: Education
Vergabestelle:
name: The Teaching Council
address: Block A, Maynooth Business Campus, Maynooth
postal_code:
city: Kildare - IE
country: IE
email: None
phone: None
contact_point:
idate: 23. Juni 2020 01:02
udate: 23. Juni 2020 01:02
doc: 390523_2013.xml
authority_types: NATIONAL_AGENCY
activities: EDUCATION
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:390523-2013:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: The most economic tender
Vertrag: Service contract
Prozedur: Open procedure
Nuts: None
Veröffentlichung: 19.11.2013
Erfüllungsort: Kildare - IE
Link:
Lose:
Name Los Nr 1 Provision of Contact Centre and Administration Services
Gewinner Abtran
Datum
Wert None
Anzahl Angebote 10