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Provision of a Customer Relationship Management (CRM) System

Warwickshire Direct Partnership (WDP) is a collaboration between Warwickshire County, Nuneaton and Bedworth Borough and Rugby Borough Councils who operate a joint Customer Contact Centre which handles public and general inquiries. This procurement was to organise the provision of a Customer Relationship Management (CRM) system which can log, monitor and manage received enquiries. The procurement process used the Crown Commercial Service's Digital Marketplace (Gov Store) to identify and directly award this contract. Following the principles of the Marketplace, the Call-off has a maximum duration of 2 years.

CPV-Code:

48600000

Abgabefrist:

Typ:

Contract award notice

Status:

Not applicable

Aufgabe:

General public services

Vergabestelle:

name:	Rugby Borough Council
address:	Town Hall, Evreux Way
postal_code:	CV21 2RR
city:	Rugby - UK
country:	UK
email:	None
phone:	+44 1926414131
contact_point:	Strategic Procurement
idate:	22. Juni 2020 13:26
udate:	22. Juni 2020 13:26
doc:	401687_2018.xml
authority_types:
activities:

Quelle:

http://ted.europa.eu/udl?uri=TED:NOTICE:401687-2018:TEXT:EN:HTML

Unterlagen:

None

Zuschlagskriterium:

Lowest price

Vertrag:

Services

Prozedur:

Restricted procedure

Nuts:

None

Veröffentlichung:

14.09.2018

Erfüllungsort:

Warwick - GB

Link:

Lose:

Name	Los Nr 1 None
Gewinner	Firmstep Limited
Datum
Wert	GB£347 544,00
Anzahl Angebote	1

Provision of a Customer Relationship Management (CRM) System

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