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Digital Services and Customer Relationship Management Platform

The digital services portfolio resides within Corporate Services directorate and is managed by the Service rePublic unit there. This unit holds the service transformation and innovation brief and uses a service design approach to deliver its programme. The current online services and customer relationship management solution is the govService platform from Granicus. The Service rePublic unit are responsible for the ongoing development and delivery of digital services through this platform. A tender for the continued provision of an online customer experience platform and CRM is required to ensure continuity and expansion of the digital programme in Cork County Council. Cork County Council has a people-centred Corporate Plan in place underpinned by innovative digital and communications strategies.
CPV-Code: 72212445
Abgabefrist:
Typ: Contract award notice
Status: Not applicable
Aufgabe: General public services
Vergabestelle:
name: Cork County Council
address: County Hall
postal_code: Carrigrohane Road
city: Cork - IE
country: IE
email: None
phone: +353 0214285713
contact_point: Julianne Coughlan
idate: 1. September 2021 04:16
udate: 1. September 2021 04:16
doc: 404996_2021.xml
authority_types:
activities:
Quelle: https://ted.europa.eu/udl?uri=TED:NOTICE:404996-2021:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: The most economic tender
Vertrag: Services
Prozedur: Open procedure
Nuts: None
Veröffentlichung: 09.08.2021
Erfüllungsort: Cork -
Link:
Lose:
Name Los Nr 1 None
Gewinner Granicus-Firmstep Limited
Datum
Wert 653 150,00 €
Anzahl Angebote 3

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