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Customer Contact Management Services

The Commission for Energy Regulation invites tenders to this Request for Tenders (‘RFT’) from economic operators for the provision of the services as described in Appendix 1 to this RFT (the ‘Services’). In summary, the Services comprise: engaging a Customer Contact Management Service from a suitably qualified organisation. The renewed outsourcing of customer contact services is the purpose of this tender with its main requirement being that the successful Tenderer becomes the CER's first point of contact for all customer contact.

CPV-Code:

79342320

Abgabefrist:

Typ:

Contract award notice

Status:

Not applicable

Aufgabe:

Other

Vergabestelle:

name:	Commission for Energy Regulation
address:	The Exchange, Belgard Square North, Tallaght
postal_code:	24
city:	Dublin - IE
country:	IE
email:	None
phone:	+353 14000800
contact_point:	Theresa Metcalfe
idate:	3. Juli 2020 19:35
udate:	3. Juli 2020 19:35
doc:	449741_2016.xml
authority_types:
activities:

Quelle:

http://ted.europa.eu/udl?uri=TED:NOTICE:449741-2016:TEXT:EN:HTML

Unterlagen:

None

Zuschlagskriterium:

The most economic tender

Vertrag:

Services

Prozedur:

Open procedure

Nuts:

Veröffentlichung:

21.12.2016

Erfüllungsort:

Dublin - IE

Link:

Lose:

Name	Los Nr 1 None
Gewinner	ARI Services Europe Ltd [ARISE]
Datum
Wert	None
Anzahl Angebote	2

Customer Contact Management Services

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Ausschreibungen zum Thema Customer-care services