Mystery Shopping

As we develop our corporate strategy for the 2020’s, we are also transforming the way we work and the customer experience we deliver — all in aim of achieving that strategic ambition. This is all with the aim of providing outstanding customer experiences right from when they might need us, to when they make a claim — and with the hope that their experience leads to advocacy, leverages our reputation and serves our mission. We are now looking to develop a roster of trusted research partners to work with us to deliver our mission and strategic ambition. While we don’t have a set research programme defined at this stage, we know it will be a mix of quantitative and qualitative methodologies and we know that it will need to deliver the insights we need to improve our experience.
CPV-Code: 79310000
Abgabefrist:
Typ: Contract award notice
Status: Not applicable
Aufgabe: Economic and financial affairs
Vergabestelle:
name: Financial Services Compensation Scheme Ltd
address: 10th Floor, Beaufort House, 15 St Botolph Street
postal_code: EC3A 7QU
city: London - UK
country: UK
email: None
phone: +44 2073758175
contact_point:
idate: 22. Juni 2020 21:43
udate: 22. Juni 2020 21:43
doc: 574107_2018.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:574107-2018:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: Lowest price
Vertrag: Services
Prozedur: Restricted procedure
Nuts: None
Veröffentlichung: 26.12.2018
Erfüllungsort: London - GB
Link:
Lose:
Name Los Nr 1 None
Gewinner C M Monitor Ltd (Britain Thinks)
Datum
Wert GB£4 000 000,00
Anzahl Angebote 7
Name Los Nr 2 None
Gewinner C M Monitor Ltd (Britain Thinks)
Datum
Wert GB£1 600 000,00
Anzahl Angebote 4
Name Los Nr 3 None
Gewinner C M Monitor Ltd (Britain Thinks)
Datum
Wert GB£1 000 000,00
Anzahl Angebote 2