Service Design

Orbit is looking to procure a financial capability support service from a high-quality provider that will deliver a service that is demonstrably focused around the needs of Orbit customers. Orbit currently provides access to specialist money advice to around 1 000 customers (tenants). We have a commissioned national partnership with a debt advice provider so customers can access crisis debt management through telephone, online and webchat support independently over the phone or online. We also currently have a commissioned national partnership which supports customers to improve their financial well-being and increase their income. The contract expires March 2020. This tender is to recommission this service. Additionally, Orbit provides tenancy coaching for customers that have been identified to have a particular vulnerability. Full information can be found on the ProContract portal. The contract will be awarded for a period of 2 years with potential for a 1 year extension.
CPV-Code: 98000000
Abgabefrist: 22.01.2020
Typ: Contract notice
Status: Submission for all lots
Aufgabe: Housing and community amenities
Vergabestelle:
name: Orbit Group Ltd
address: Garden Court, Harry Weston Road, Binley Business Park
postal_code: CV3 2SU
city: Coventry - UK
country: UK
email: None
phone: +44 2476438394
contact_point:
idate: 10. Juni 2020 15:20
udate: 10. Juni 2020 15:20
doc: 576194_2019.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:576194-2019:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: The most economic tender
Vertrag: Services
Prozedur: Open procedure
Nuts: None
Veröffentlichung: 05.12.2019
Erfüllungsort: Coventry - GB
Link:
Lose:
Name Los Nr 1 United Kingdom__Coventry__Sonstige gemeinschaftliche, soziale und persönliche Dienste
Gewinner None
Datum
Wert None
Anzahl Angebote None