Public Engagement and Satisfaction Surveys

Victims of crime are surveyed to find out they feel about the level of service that they received from the Police; the surveys used are referred to as user satisfaction surveys. The information obtained from these surveys is used to improve victim satisfaction with the Police. User satisfaction surveys were previously a mandatory requirement for all forces; however since mandation has ceased, forces are still expected to contact victims of crime and act on their feedback, recognising that an excellent victim-led service is a key component of forces performance frameworks and strategies. This contract will require the successful supplier to contact victims of crime and obtain their views on their interaction with the Police.
CPV-Code: 79315000
Abgabefrist:
Typ: Contract award notice
Status: Not applicable
Aufgabe: Public order and safety
Vergabestelle:
name: The Police and Crime Commissioner for South Yorkshire
address: Carbrook House, Carbrook Hall Road
postal_code: S9 2EH
city: Sheffield - UK
country: UK
email: None
phone: None
contact_point: Iain Dunn
idate: 1. Januar 2021 10:12
udate: 1. Januar 2021 10:12
doc: 619153_2020.xml
authority_types:
activities:
Quelle: http://ted.europa.eu/udl?uri=TED:NOTICE:619153-2020:TEXT:EN:HTML
Unterlagen: None
Zuschlagskriterium: The most economic tender
Vertrag: Services
Prozedur: Open procedure
Nuts: None
Veröffentlichung: 21.12.2020
Erfüllungsort: Wakefield -
Link:
Lose:
Name Los Nr 1 None
Gewinner SMSR Ltd
Datum
Wert GB£300 000,00
Anzahl Angebote 2