Procurement of a contact centre system for the Norwegian State Education Fund.

Procurement of an agreement for a contact centre. The need is a contact centre system that handles different channels. The contact centre system shall ensure that the Norwegian State Education Fund's customers can have a direct dialogue with the Norwegian State Education Fund in order to safeguard their customer relationships. There is also a need to extract data on use for analysis purposes. Due to staff holidays, answers to questions cannot be expected before July 28, but we will try to answer as far as possible. Tenderers are free to submit questions when they want.  
CPV-Code: 79512000 79510000 72000000 32000000 64000000 79500000 79000000 32524000 32542000
Abgabefrist: 10.09.2025
Typ: ContractNotice
Status: None
Aufgabe: None
Vergabestelle:
name: Lånekassen
address: Postboks 191 - Økern OSLO
postal_code: 0510
city: OSLO - NO
country: NO
email: bano.basri.younas@lanekassen.no
phone: +47 21496000
contact_point: Bano Basri Younas +47 21496000 bano.basri.younas@lanekassen.no
idate: 13. Oktober 2025 07:58
udate: 13. Oktober 2025 07:58
doc:
authority_types:
activities:
Quelle: https://ted.europa.eu/de/notice/-/detail/00670183-2025
Unterlagen: https://app.artifik.no/procurements/509
Zuschlagskriterium: quality
Vertrag: None
Prozedur: None
Nuts: None
Veröffentlichung: 12.10.2025
Erfüllungsort: OSLO - NO
Link:
Lose:
Name Los Nr 1 None
Gewinner None
Datum
Wert 6 000 000,00 Nkr
Anzahl Angebote None